Utilities Links

Track Entergy Power Outages

Entergy Corp. has posted a map of utility interruptions online.

Atmos Energy

Call 1-888-286-6700

Entergy

Call 1-800-ENTERGY

Entergy Complaint and Dispute Resolution Process (.pdf)

Entergy New Orleans customers with complaints about their electric and gas service or the accuracy of their bills will no longer have to seek satisfaction from the company alone.

Cleco: 1-(800) 622-6537

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Entergy (Electricity & Gas)

Billing address for Metro New Orleans:?P.O. Box 61966?New Orleans, LA 70167

Phone: (800)-ENTERGY

Web/email http://www.entergy.com

Contact All contact is through the 800 number

Hours By phone:

Billing and Emergencies: 24-hour, 7 days
General Service 7:00 a.m. – 7:30 p.m. Monday-Saturday
Closed major holidays.

Services: Electric and Gas power.

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New Orleans Sewerage and Water Board (Water & Sewerage)

Sewerage and Water Board

625 St. Joseph St , Room 140

New Orleans, LA 70165

Phone: (504) 52-WATER

Fax: (504) 585-2455

Web / email: http://www.swbnola.org

Hours 8:00 am – 5 pm Monday-Friday

Emergencies: 24-hour, 7 days.

Water and sewer leaks can be reported 24 hours a day by calling (504) 942-3833

Water And Sewerage

Costs: Varies depending on usage.

What to Expect:

To apply for an account with the Sewerage and Water Board: Call (504) 52-WATER (504 529-2837) and speak to a customer service representatives. In many cases, they can open an account over the phone. Visit one of the full service offices to meet with a representative. Fax Customer Service at (504) 585-2455 with your name, the address of the service to be opened, a daytime phone number, and your current mailing address. Write to Customer Service at:

625 Saint Joseph St. Rm 140
New Orleans, La 70165.

Include your name, the address of the service to be opened, a daytime phone number, and your current mailing address.

The following requirements must be met in order to obtain service: A deposit is usually required. The amount of the deposit is based on the size of the meter but may be waived or adjusted to reflect your previous payment history with the S&WB. Identification, such as a drivers license or Social Security card, must be shown. Confirmation of your identification helps us minimize fraud and nonpayment. Evidence that you are entitled to service at the location. A lease, act of sale, bills from other utilities, or similar documents confirm you are a resident or owner at the property.